Returns & policy

Victoria Luxury Silk

Terms & Conditions - RETURNS - POLICY - EXCHANGE

This page provides information about who we are and the legal terms and conditions that may apply to your use of the Victoria Luxury Silk website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.

Once full payment has been received -  Shipping is Within 3 to 5 Days

Shipping and Exchange address

Victoria Luxury Silk

6363 Indian Creek Dr Apt 502

Miami Beach Florida 33141  USA

Tel: 239 588 0208

Email:   victorialuxurysilk@outlook.fr

Returns Are Not Accepted

Exchange policy lasts 7  days.  If  7  days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * We will send you an email to notify you that we have received your item in order to exchange it.  Phone number: 239 588 0208 - email: victorialuxurysilk@outlook.fr. Please note that you will be responsible for paying for your own shipping costs to exchange your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Victoria Luxury Silk - Tel: 239 588 0208 - Email: victorialuxurysilk@outlook.fr