Terms & Policy

Victoria Luxury Silk

Terms & Conditions – RETURNS – POLICY – EXCHANGE

This page provides information about who we are and the legal terms and conditions that may apply to your use of the Victoria Luxury Silk website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.

Once full payment has been received –  Ship Within 3 to 5 Days

Shipping and Return address

Victoria Luxury Silk

1508 Bay rd. Suite 1444

Miami Florida 33139   USA

Tel: 239 588 0208

Email:   victorialuxurysilk@outlook.fr

exchange policy lasts 7  days.  If  7  days have gone by since your purchase, unfortunately we can’t offer you a exchange.

Due to the exclusivity of our collections some of our products may require a special order which will take about 1-2 weeks before shipping it to the buyers. The buyer is notified after the purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your item. 
tel: 239 588 0208 – email: victorialuxurysilk@outlook.fr

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Victoria Luxury Silk

– Tel: 239 588 0208 – Email: victorialuxurysilk@outlook.fr